Privacy Policy

Effective Date: September 24, 2026

MoveUpMark respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform and services.

Information We Collect

We may collect:

• Account information such as name, email address, phone number, and business details.
• Customer relationship management data entered by users.
• Communication data processed through connected services.
• WhatsApp Business API information when users connect their Meta WhatsApp Business accounts.
• Usage information such as platform activity, browser information, and technical logs.

WhatsApp Data Usage

When a business connects WhatsApp Business Platform through MoveUpMark:

• We may access WhatsApp Business account information required to provide messaging features.
• We process messages, contacts, templates, and delivery information only to provide CRM and automation functionality.
• We do not sell WhatsApp data.
• We do not use WhatsApp data for unrelated advertising purposes.
• WhatsApp data is only accessed according to permissions granted by the business.

How We Use Information

Information is used for:

• Providing CRM functionality.
• Managing customer conversations.
• Running business workflows and automations.
• Sending messages requested by businesses.
• Improving platform reliability and security.
• Providing customer support.

Data Security

We use reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, or disclosure.

Third Party Services

MoveUpMark may integrate with third-party services including:

• Meta / WhatsApp Business Platform
• Payment providers
• Cloud infrastructure providers
• Analytics and communication services

Each service operates according to its own privacy policies.

Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain platform security.

Your Rights

Users may request:

• Access to their information.
• Correction of inaccurate information.
• Deletion of their data.

For privacy-related requests contact: [email protected]